Privacy Policy

Effective Date: January 1st, 2026

FanCulture, LLC ("FanCulture", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the FanCulture mobile application, website, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information You Provide to Us

Account Information: When you register, we collect your name, email address, password, and optionally your role (e.g., coach, parent).

Content Submissions: Photos, team names, messages, schedules, or other content you upload or submit.

Purchases: When making purchases, we may collect billing and shipping information (processed securely through a third-party payment processor).

Automatically Collected Information

Device Information: Device type, operating system, browser type, and IP address.

Usage Data: Interactions with the app, pages visited, time spent, and crash reports.

Cookies and Similar Technologies: We use cookies to personalize your experience and analyze usage.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide and maintain the Services
• Process orders and deliver merchandise
• Respond to support requests
• Improve our Services and develop new features
• Send you marketing emails and app notifications (see Section 4)
• Detect, investigate, and prevent security issues and abuse

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service Providers: Trusted partners who help us operate the Services (e.g., email delivery, analytics, payment processing).

Legal Requirements: If required by law or to protect our rights and users' safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Marketing and Communication

By signing up and providing your email, you consent to receive:

• Updates about new features and content
• Special offers and promotional messages
• Team or event-related announcements (if applicable)

You can opt out of promotional emails by clicking "unsubscribe" at the bottom of any marketing email or updating your preferences in your account settings. Transactional or administrative emails (e.g., password resets) cannot be unsubscribed from.

5. Children's Privacy

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we discover that a child under 13 has provided personal data, we will delete it promptly.

6. Data Retention

We retain your information for as long as necessary to provide the Services, comply with legal obligations, and enforce our agreements. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Request data portability

Contact us at support@fanculture.com to exercise these rights.

8. Security

We use industry-standard security measures to protect your information. However, no system is completely secure. You use the Services at your own risk.

9. Third-Party Links

Our Services may link to third-party websites (e.g., merch vendors, print providers). We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or in-app notification. Continued use of the Services after changes are posted indicates your acceptance of the new terms.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

FanCulture Privacy Team
Email: privacy@fanculture.com